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Smart Manager Telemetry & Privacy

Smart Manager usage tracking is opt-in. See what data is collected, what is not, and how to opt out or request data removal.

Smart Manager respects your privacy. Usage tracking is optional and off by default. Nothing is sent to us unless you explicitly opt in.

  • Tracking starts only after a store admin opts in, either through the opt-in notice shown in Smart Manager or through the Smart Manager settings.
  • No data is sent before consent is given.
  • You can turn tracking off at any time. Go to Smart Manager > Settings > General > Analytics & Improvement, turn off ‘Share anonymous usage data’, and save. Once the change is saved, no further data is sent.

What data is collected?

If you opt in, we collect anonymous usage data only:

  • Feature usage: which Smart Manager features are used (such as inline edit, bulk edit, search and filters, column manager, custom views, and CSV export), and whether an action succeeded or failed.
  • Dashboards and columns: which dashboard an action was used on (such as Products or Orders) and the names of the columns involved, never their values.
  • Settings and roles: which Smart Manager settings are changed, and the names of user roles selected in Access Privilege settings.
  • Smart Manager page views: views of the Smart Manager admin pages only.
  • Plugin details: Smart Manager license type (free or pro).
  • Store size: a general bucket (small, medium, or large), never an exact count.
  • Performance: how long Smart Manager dashboards take to load.

What data is NOT collected?

  • No product names, SKUs, prices, or any other store content.
  • No customer names, email addresses, or order data.
  • No WordPress user data, such as usernames or email addresses.
  • No IP addresses or location data. IP addresses are discarded and not stored, and no location, such as your country or city, is recorded.
  • No events or page views outside Smart Manager.

How is data tracked and used?

  • A randomly generated anonymous ID, not linked to your site URL or any user, is used to group usage events. It is stored in your browser, so each browser has its own ID.
  • Data is sent securely from your browser to PostHog, a third-party analytics service.
  • We review this data in aggregate and use it solely to improve Smart Manager.

You can withdraw consent at any time from the Smart Manager settings, as described above. To have previously collected data deleted, contact us.