Pre-Purchase Related Queries
1. How do I purchase a product?
Browse to the product you want to purchase, and click on the Buy button and select how many site license you want. You’ll then be taken to our checkout page where you can log into your existing StoreApps account to use saved information or register a new account.
2. I Can’t Checkout!
Sorry about that. Please try purchasing from different browser than check. Most of the times the issue goes away while changing browser. If it still doesn’t work, check your card i.e. whether it is valid or expired. You can use some other card and then check if it works.
If you still can’t checkout, send us an email (mentioning the error you are seeing) and we’ll be happy to assist you.
3. Are your plugins multi-site compatible?
Yes, all are plugins are multi-site compatible.
4. How many licenses can I purchase at a time?
You can either purchase a single site license or upto 5 site license or else a 25 site license, depending on your need. This is applicable for all the plugins.
5. Is it possible to upgrade anytime from Single Site license to 5 Sites / 25 Sites licenses?
Yes, it is possible to upgrade your license at anytime. But the best period to upgrade would be within 30 days of your purchase otherwise Pro rated amount will be applied. But currently, this process is not automated. You will need to write to us from here on how to upgrade your license or for more queries.« Back to General