What happens when an offer is not accepted

Here is an example which explains what happens when a customer makes an offer and it is not accepted. Following example represents a Variable Product where customer offer is below the floor price and hence is counter offered.

  1. Customer comes to product page. Selects a variation. And wants to make an offer. He clicks on Offer You Price button.
    What happens when an offer is not accepted
  2. He sees the pop-up, and enters his price in My Offer field.
    What happens when an offer is not accepted
  3. An acknowledgement message is shown.
    What happens when an offer is not accepted
  4. Offer Your Price processes the offer and instantly sends a counter offer email with coupon code to the customer.
    What happens when an offer is not accepted
  5. This offer was counter offered because the price quoted by the customer was less than Minimum allowed price set for this product. And this product is using Global setting which is defined as:
    What happens when an offer is not accepted
  6. So, minimum allowed price for this product is 120 & price offered from customer was 100, hence counter offered for Minimum allowed price which is 120.

 

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