We have over 6000 individual lines on our site and this has saved us huge amounts of time.
Batch update works flawlessly which is a massive time saver , if you need to change all of your prices on the entire site by a % or value, you can with a couple of clicks! We made an update to Tax class on all products in less than 3 minutes.
The CSV export tool actually works unlike some I have tried, all 6000 odd lines neatly exported in one attempt. No missing or corrupt data.
What would be great if they could include an import tool.
The interface is simple much like a spreadsheet which allows for faster editing, instead of click edit…load…..click in relevant box & make changes click update……save……
We had a little problem which was sorted out fast & effectively.